You can sign in to release a print job using your USC Net ID credentials at the device. When you receive your new USC ID, it should work as normal; however, only the newest USCard will work at the device.
Can I print posters and legal-sized paper?
Currently these printers are not equipped to print legal-size or on any other custom-sized paper. You can consider visiting FedEx Office located at the USC Village for any specific printing needs.
How do I get additional help?
Questions should be directed to your Customer Service Center via e-mail. Please include the date, time, and your USC ID number. Tutorials and links to videos are also available on the signage next to the device.
How do I copy?
To print copies, tap your ID on the printer to login. Exit out of the release print display and press the copy icon.
What if I have a print balance remaining at the end of the semester?
Residents receive a $25 print allotment at the beginning of each semester as an amenity. USC Housing does not return any money remaining on their Housing Print Balance at the end of the semester.
Do my unused prints rollover into the next semester?
No, However, you receive $25 at the start of each semester that you live in USC Housing.
Where do I send my documents that I want printed?
For black and white printing, send your document to housing.printbw@usc.edu. For color printing, send your documents to housing.printcolor@usc.edu. You can also upload documents through housingprint.usc.edu or via the Pharos Print mobile app. You can also print from a flash drive after signing into the device.
Who can print at the Customer Service Centers?
The printers are provided for USC Housing residents only.
What is the most reliable printing method (USB, e-mail, upload or app)?
All printing methods are reliable; however, we recommend sending the print job to the device first via e-mail, the housingprint.usc.edu website, or through the Pharos Print App. The print stations support most standard document types (PDF, Word, Excel, Text, Images, PowerPoint, Visio, etc.)
What do I do with my Print Card if I reassign?
If you reassign, you will need to turn in your Print Card to your original Customer Service Center with your keys. You will be issued a new Print Card upon at the CSC for your reassignment.