How long do my print jobs stay available?

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Once you send or upload your document, you will have 24 hours to print your document.  After 24 hours your print job will be deleted and the document will need to be sent or uploaded again.

What do I do if I lose my USC ID card?

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You can sign in to release a print job using your USC Net ID credentials at the device.  When you receive your new USC ID, it should work as normal; however, only the newest USCard will work at the device.  

Can I print posters and legal-sized paper?

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Currently these printers are not equipped to print legal-size or on any other custom-sized paper. You can consider visiting FedEx Office located at the USC Village for any specific printing needs.

How do I get additional help?

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Questions should be directed to your Customer Service Center via e-mail. Please include the date, time, and your USC ID number.  Tutorials and links to videos are also available on the signage next to the device.

How do I copy?

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To print copies, tap your ID on the printer to login.  Exit out of the release print display and press the copy icon.