General Information
Where is my customer service center?
That information is
here on our web site, and on page 21 of Living at USC brochure for upperclassmen and graduates.
Where do I find building information?
Our buildings are described individually on this web site and also in the Living at USC brochures for Freshmen and Upperclassmen and Graduates
When and how will I be charged rent?
For all undergraduate buildings, rent is charged once per semester, in late July for the Fall semester, and December for the Spring semester. For graduate and family housing, rent is charged on a monthly basis, with costs for partial months prorated. Rent charges are placed directly on your student account.
What should I bring with me when I move-in?
Page 21 of the Living at USC brochure for Freshmen and page 15 of the Living at USC brochure for Undergraduate Upperclassmen and Graduates provide lists of the basic stuff you should bring with you when you move in.
Can I bring my own furniture?
Our apartments, residence halls and suites are all furnished so there is little need for your own furniture. The furnishings provided may not be removed from your room or apartment and nor does USC have any facilities to store them.
Where can I find check out information?
Check-out guides are available in mid-April at CSCs and also posted on our web site in PDF form.
Can I have a pet?
The only pets allowed in university housing are fish in an aquarium with a capacity of 10 gallons or less. All other pets are prohibited, and when discovered will likely lead to expensive cleaning charges and possible disciplinary action for violating university policy.