FAQ
FAQ
- General Information
Frequently Asked Questions
General Information
Where is my customer service center?
You can find a list of our CSCs here and on page 21 of Living at USC brochure for upperclassmen and graduates.
Where do I find building information?
Our buildings are described individually In the Housing Options section of this website and also in the Living at USC brochures for Freshmen and Upperclassmen and Graduates
What should I bring with me when I move-in?
Page 21 of the Living at USC brochure for Freshmen and page 15 of the Living at USC brochure for Undergraduate Upperclassmen and Graduates provide lists of the basic stuff you should bring with you when you move in.
Can I bring my own furniture?
Our apartments, residence halls and suites are all furnished so there is little need for your own furniture. The furnishings provided may not be removed from your room or apartment and nor does USC have any facilities to store them.
Where can I find check out information?
Spring Check-out guides are available in mid-April at CSCs and also posted on our web site in PDF form.
Do residents of apartments have to move out during Winter Break?
No.  While students living in residence halls and suites are required to vacate their assignments during the Winter Break, residents of apartment buildings are free to stay during that period.
Can I have a pet?
The only pets allowed in university housing are fish in an aquarium with a capacity of 10 gallons or less. All other pets are prohibited, and when discovered will likely lead to expensive cleaning charges and possible disciplinary action for violating university policy.
I misplaced a Housing brochure that had some important information in it. Can I get another copy?
Our brochures, such as Living at USC, Summer Housing, and Check-Out brochures are available at Housing CSCs, the Housing Services Office in PSX and here on our website in the Services and Info section.
Is it possible to check-in before Move-In Day?
Checking in early (early arrival) may be possible if you have a university-afiliated program or need that requires you to move in before the regular check-in date. Only the housing Customer Service Center (CSC) for your building can approve an early arrival request, which should be submitted in writing (an e-mail is OK). Contact information for each CSC can be found on our contact page.

If you are granted early arrival, you will be charged $75 per night for each night you move in early. Residents who arrive without approval may be turned away; those who can be accommodated will be charged a $200 per-night fee.